Privacy Policy

Introduction

At Piper, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

We collect information that you provide directly to us:

• Account Information: Email address, username, and password
• Profile Data: Optional profile information you choose to provide
• Content: Workflows, pipelines, and generated content you create
• API Keys: Third-party API keys (encrypted and stored securely)
• Usage Data: Information about how you use our service
• Technical Data: IP address, browser type, device information

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your requests and transactions
• Send you technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns and optimize performance
• Detect and prevent fraud and abuse

Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption of data in transit and at rest
• Secure API key storage with encryption
• Regular security audits and updates
• Access controls and authentication
• Secure infrastructure and hosting

Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

• With Your Consent: When you explicitly authorize us to share
• Service Providers: Third-party vendors who assist in operating our service
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition

Third-Party AI Services

When you use your own API keys for third-party AI services (OpenAI, Anthropic, etc.), your data is processed according to their respective privacy policies. We recommend reviewing their policies.

Your Privacy Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of marketing communications
• Withdraw consent at any time

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience. You can control cookie preferences through your browser settings.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]